Refund policy
Thank you for shopping with TOTAL VICTORY. We hope you are satisfied with your purchase, but if you are not, we are here to help.
Return Policy
- You have 30 days from the date of purchase to return an item for a full refund.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refund Policy
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Return Process
1. To return an item, please contact our customer support team at support@totalvictory.com.
2. Provide your order number and details about the product you wish to return.
3. We will respond with instructions on how to return your item.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
For any questions or concerns, please contact us at support@totalvictoryil.com.
Thank you for shopping with TOTAL VICTORY. We value your business and appreciate your understanding.